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Resources for Individuals and Families

Support Worker Central is a job board connecting people with disabilities and support staff in their communities. 

It is important that individuals and families take all reasonable steps that an employer would undertake before hiring a support worker. This includes obtaining verification of a clear criminal record check and vulnerable sector search, conducting a thorough interview, and checking references. See videos and downloadable resources to assist you. If you still have questions, please contact us

First Steps for Hiring

Hiring an employee involves several steps. Typically this involves setting up a bank account, obtaining a business number, registering with WorkSafeBC, developing your interview process and employment documents, payroll, and getting to know employment standards. Here are some helpful downloads:

Do's & Don'ts of Interviewing

Having an interview process in place helps you find suitable candidates, and protects you as an employer. This involves writing a job description, posting your ad, pre-screening candidates, conducting interviews, checking references, and making a hire.

Downloadable Factsheets

Bank Accounts

It is best practice to obtain a dedicated bank account in order to receive and administer any government funds.

Business Number

A business number is a nine-digit number assigned to a business, incorporated company or society by Canada Revenue Agency (CRA).


If you hire workers in British Columbia and are eligible for WorkSafeBC coverage, you are required to register for coverage.

Criminal Record Check

In British Columbia, vulnerable sector criminal record checks (CRC) must be completed via the Criminal Records Review Program for anyone working with and/or left alone with children or vulnerable adults, including respite caregivers and volunteers (governed by the Criminal Record Review Act).

Employment Standards

The law in British Columbia sets standards for payment, compensation and working conditions in most workplaces.

Employment standards promote open communication, fair treatment and work-life balance for employees.

Employment Documents

Having proper documentation in place is important to protect both you as the employer, and your staff as employees.  Having clear documents leaves less room for interpretation and sets out the guidelines and expectations for the job and working environment.

Employee or Contractor?

Decide whether your new hire is classified as an employee or contractor for Canadian Revenue Agency, WorkSafeBC, & Employment Standards.


If you are an employer, you will need to ensure you have the appropriate liability insurance to cover situations that you could be held liable for.

Temporary Foreign Workers

Families can hire a foreign caregiver to provide care in a private residence when Canadians and permanent residents are not available.

Frequently Asked Questions

Learn about Support Worker Central with our FAQs

Find answers to our most common questions for individuals and families seeking support, and support workers seeking employment.