Getting ready for an interview as a support worker requires a unique approach compared to typical job interviews. To assist you in making a strong impression and increasing your chances of securing your ideal position, we have outlined several tips to help you succeed.
How to Prepare for an Interview
Research the Job
Every role as a support worker is going to be different because each person requiring support is going to have different needs. It can be difficult to research the job because you are working with an individual and a family, not a large company where you can search all their details online.
If you’ve received details about the role, such as specific tasks, the person’s disability, or their preferred activities, take time to research these further. This will help you prepare for the interview and ask informed questions to determine if the job is right for you.
Prepare to Answer Questions During the Interview
It is important to prepare for questions that will be asked during the interview. We recommend that you search online for common interview questions.
Prepare Questions to Ask the Employer
To help you decide if the job is the right fit for you, come prepared with questions that help elaborate the position, and provide more detail about who you will be supporting.
Sample Questions:
General
- How can I expect to get paid and when?
- How long is the probationary period?
- If I need help, who do I call?
- Who is my direct supervisor?
Getting to Know the Individual
- If the person is non-verbal, what is the best way to communicate with them?
- If there is personal care required for the position, what does this entail?
- What does the person enjoy eating?
- What do they like to do for fun?
- Are there any things that can agitate them or provide unnecessary stress?
- If they are stressed or agitated, how is that handled?
During the Interview
Dress Appropriately
Even though many support worker jobs offer a more relaxed dress code, it’s still important to dress professionally for the interview. A business casual outfit is appropriate to show the people hiring that you are serious about the position. If you get the job, you can ask what the dress code is.
Include Everyone in the Conversation
It is important to include everyone in the conversation. Ideally, the person requiring support should be part of the interview, as you should have a good idea of who you will be supporting. During the interview, when you are asked questions, or are asking questions, it is important to include the individual requiring the support (ie. the person with the disability) in the conversation. Depending on the person’s abilities, you can ask them questions and always make eye contact. By including them in the conversation, you are showing your understanding of inclusivity and that the individual is a person, not just a “job”.
If the person requiring support is a child, this experience may be a bit different because the child may not respond. However, it remains respectful to attempt to interact with them, whether by asking the child a question or speaking to them without expecting a reply.
Do You Have Any Job Limitations
The interview is the perfect time to let the employer know if you have any limitations regarding your work schedule, or the job, such as the inability to perform certain tasks listed in the job description.
Certifications Up to Date
If you have certifications specific to the job, bring those to the interview, or be prepared to confirm if your certifications are up to date.
Criminal Record Check
All support worker jobs will require a criminal record check. During the interview the employer may ask if they can perform a criminal record check. If they do not ask you during the interview, and you are offered the job, be prepared as they will need to complete a criminal record check before confirming your employment.
Ask Questions
It is very important to ask questions about the role and the person you are supporting. This helps prevent any surprises or unknown job responsibilities after you’ve accepted the position. Ideally, the people hiring should provide a clear overview of the position and provide a good understanding of the person you will be working with. If some details are unclear, it is ok to ask the person hiring to elaborate.
Bring Your References
Sometimes the potential employer will request your references after the interview. It is good practice to come prepared with a list of 2-3 references. If the employer asks for your references and you do not have them, politely let them know that you will send them in the next day or two. As a reminder, it is standard courtesy to notify your references before you give out their information.
After the Interview
Send a thank you email
Sending a thank-you email after an interview goes a long way. It shows your appreciation for everyone’s time and brings a personal aspect to the job selection process, making you stand out from other potential applicants. A thank-you note is typically sent within a day or two of your interview.
For more tips on preparing for a new job, please visit the WorkBC website: Interviews | WorkBC
